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As a small business owner, you may be tempted to go old school. You know, use the pencil and paper route while filling up filing cabinets. However, modern technology has made it possible to run a business smoothly. Plus, you don’t have all the extra paperwork to store. The best part though is you can easily complete tasks quicker using modern technology than the old fashion way. Especially if you are embracing must-have technology for small businesses.
Must-Have Technology for Small Businesses
Customer Relationship Management (CRM)
The success of any small business comes down to its customers. Yes, you need current customers to return. However, you also need to continuously generate new leads and convert them into paying customers.
It is best to utilize a customer relationship management tool to manage your relationship with both current and potential customers. CRMs are excellent for enhancing lead conversion, lowering marketing costs, and improving growth.
We have our favorite CRMs and you will find that you will have your favorite for your small business.
Payment Processing System
Collecting payments is a necessary function for all small businesses. If you haven’t implemented any of the must-have technology for small businesses yet, this is the one that should be at the top of your list.
Your payment processing system should be able to accept different payment options. All these options will allow your customers to pay with their preferred method. There are numerous payment systems available. Stripe, PayPal, and Apple Pay are great places to start.
Project Management Platform
Keeping track of where you are with projects in your business is a must if you want to be successful. Utilizing a project management platform will allow you to see who needs to complete certain tasks. The platform will also allow you to see if you are on track to complete a project on time or if you need to make changes to meet your original deadline.
Business Website
Creating a business website is a must in this day and age. Everyone is turning to the internet when they are looking for specific products, tools, and answers to their questions. The only way people will be able to find your small business is if you have a website.
Remember, your website is your digital storefront. If a customer happens to stumble across your business but then sees you don’t have a website, they will find a business that does.
Google My Business and Other Location-Based Technology
Customers are always searching for services and products close to where they live. To take advantage of this, you must make sure your business’s information is up to date in Google My Business and other location-based technology.
Inventory Management Software
If your small business has inventory, you are going to find it helpful to keep track of it. Inventory management software can help you keep track of what inventory you have available and what is out of stock. It can also assist in making sure you do not overstock products that are not selling as well as you thought.
This software will streamline operational workflows while providing data analytics reports too.
Social Media Platforms
Utilizing social media platforms is a must for any small business. You can use these platforms to improve your marketing and communication with customers.
Social media is a must-have technology that will allow you to maintain engagement with existing customers and attract new customers. You don’t need to share your small business on every social media platform. You can start with the ones you are most comfortable with and then add others if you have the time.
This is some of the must-have technology you should embrace for your small business. You will get so much more accomplished each day because some of this technology can be automated. Plus, you won’t have an endless supply of pencils and paper to purchase. If you are struggling to implement any of this technology, or other technology, in your small business, contact us today. Our team can help get these items implemented quickly.
